"The vast majority of the time, ..."

What I liked

The vast majority of the time, the treatment that my adult son received was caring, accurate and immediate (other than the wait in A & E - although it was necessary for him to see the consultant). His case was unusual and serious and he received immediate attention by several consultants, even though it was a Sunday night. All medical areas that we saw were either clean or very clean and staff were (and still are, as he is still receiving treatment) caring and concerned. We could not have asked for or received better treatment while he stayed in hospital.

What could be improved

Parking is extremely difficult and although part of this is caused by the building works it is inadequate for the size of the hospital and the numbers of people using it, especially with the new cancer centre being built even moe cars will be looking for a parking space.

Some of the public areas are not as clean as they could be, for example the public toilets and A & E waiting area.

The TV and telephone system did not work and is very expensive. Although we spoke the help line on numerous occassions, they were unable to get the system to work.

My son particularly dislikes needles and some days blood would be taken 5 or 6 times a day for different test, It would be very helpful if the medical staff decide how much blood is needed each day for tests and collect it all at one time.

Anything else?

I was extremely impressed with hospital and staff. Although I have private medical insurance I would have no hesitation in using The Royal Oldham Hospital and recommending it to my family. My congratulations and thanks.