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"General Psychiatry/Crosshouse Hospital"

About: Crosshouse Hospital / General Psychiatry

(as the patient),

After being referred to Psychiatric Liason whilst being in CDU overnight and experiencing really bad anxiety/depression, I continued to see the Consultant Psychiatrist as an out-patient.

I cannot praise him enough for his warmth, empathy and support. He saw me through an extremely difficult time and really went out of his way to help me. As an ex-Psychiatric nurse myself I know the importance of treating someone with respect, dignity and care and this I truly received in abundance.

Many thanks to him and his secretary for their always pleasant manner and excellent care.

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Responses

Response from Derek Barron, Associate Nurse Director, Mental Health Services, NHS Ayrshire and Arran 10 years ago
Derek Barron
Associate Nurse Director, Mental Health Services,
NHS Ayrshire and Arran
Submitted on 11/04/2014 at 17:06
Published on Care Opinion at 21:33


picture of Derek Barron

Darcy

Thank you for taking the time to comment on the care you received. It is our aim that we provide this level of care and compassion to everyone, every time - it is heartening to hear when we get it right and that it makes a difference to the individuals we are here for.

I will ensure this is passed onto the people involved.

Thank you.

Derek

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