"Phoned TRAQS within 5 minutes had an appointment"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Urology

(as the patient),

Have problems with waterworks! ! Dr suggested a pubic catheter to relieve problems. 2 days before operation, Dr cancelled and sent me for urology tests.

These were done and no treatment suggested. Still having problems and my MS doesn’t help.

Talk to MS nurse who suggested having a referral to a MS friendly consultant.

Phoned TRAQS within 5 minutes had an appointment made with Mr Tapp.


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Response from Jennie Moore, TRAQS Patient Advisor, RAQS, Telford and Wrekin CCG

Dear 'Ashore32'

Thank you for taking the time to leave your feedback.

I am pleased to note that TRAQS booked you an appointment with the consultant that was best suited to you.

I hope that you are soon feeling the benefit of your treatment.

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Response from The Princess Royal Hospital

Thank you for your comments which I will forward to the urology matron to share with the staff Di Davis PALS Shrewsbury and Telford Hospital NHS Trust

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