"Spinal surgery"

Clean hospital.Just had spinal operation under the consultant and he is great to deal with and all the nurses very caring and professional, However there was one nurse that does need some more training in patient care. A nurse who I found very rude and uncaring. I would not go back to this hospital if she was still there nor would I recommend to family of friends until this problem has been rectified.

Story from NHS Choices

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Response from Fulwood Hall Hospital

I am very disappointed to hear that you found a nurse to be rude and uncaring. I would very much appreciate if you could contact me directly as I would want to discuss this with you further. My PA - Bev Prime contact telephone number is: 01772707436. Ann Cooke Matron

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