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Excellent care on 5day cardiology ward

Story from nhs.uk

"Excellent care on 5day cardiology ward"

About: Castle Hill Hospital

I would like to pass on my experience of my overnight stay on the cardiology ward following a cardio ablation. I was really nervous about the whole procedure but every one was really understanding ans went out of their way to reassure me. The ward is extremely efficient and has a great atmosphere with everything being well organised and a really restful atmosphere. I cannot praise the whole team enough. I was treated with dignity, understanding and compassion throughout the whole experience, Full marks to everyone involved, be very proud of your department!! My heartfelt thanks to all of you. Denise Marsden

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Response from Castle Hill Hospital 10 years ago
Castle Hill Hospital

Submitted on 02/04/2014 at 16:04
Published on nhs.uk on 04/04/2014 at 04:00

Dear Denise Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. We hope that you are now improving from your procedure and wish you a speedy recovery. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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