"nothing at all-the most disgracefully ..."

About: Royal Bournemouth General Hospital

(as a relative),

What I liked

nothing at all-the most disgracefully Ageist place in the NHS

What could be improved

diahorreah smears in corridoor for 2 days!

Anything else?

survived, but could not bear to be so patronisee by a junior SHO who had no su[pervision and just blathered on and on when we pointed out our relative was an Engineer, and could understand being soken to directly and make his own decisions, rather than being spoken down to, or worse still, totally ignored and having his visitors asked for consent to invasive procedures

Story from NHS Choices

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Response from Royal Bournemouth General Hospital

We are sorry you had such a distressing experience. Please contact our Patient Advisory Liaison Service to help us make this better. The contact details are: email pals@rbch.nhs.uk or telephone 01202 704886.