"Efficient and friendly service."

About: Royal Lancaster Infirmary

I was referred to the Dermatology department by my GP. My appointment was for 11.30 and I had no trouble getting a parking space (the price of parking is a lot cheaper than at Preston and there is a town car park nearby if the hospital one is full). I did have some initial problems in finding the right department, but once I got there, everything went well. The consultant was very pleasant and made sure he only talked to me in privacy. He decided to have a biopsy taken and then found out that there was an appointment free for curretage and cauterisationand decided to have the whole area of skin removed straight away. The doctor and nurses who performed this for me were friendly, kind and informative. I was back in my car again within 40 minutes of my original appointment with the whole job done and no pain. All I have to do now is wait for the results. Fantastic service, lovely people.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Lancaster Infirmary

Many thanks for taking the time and trouble to post your comment. We will ensure that we pass this onto the staff in the service, and we would send you our best wishes.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story