"Premium rate number to call hospital"

Whos bright idea was it to create a premium rate number to call hospital, I have an appointment to cancel but im not paying to do it, hope doctors wasted time is cheaper than my call!!!!!!

Story from NHS Choices

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Response from Skegness Hospital

Thank you for your comment and apologise for your poor experience. If you would like to contact our PALS team (0845 602 4384) we would like to explore this issue further to resolve the situation for you.

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