"Ophthalmology waiting times too long and lack of..."
About: Leighton Hospital Leighton Hospital Crewe CW1 4QJ
Posted by d1may
Having arrived 10 mins before my son's appt in ophthalmology, I then spent 30 minutes driving around the car parks trying to find a parking space. This is just not acceptable by anyone's standards. I appreciate that visiting times start at 2.00 and his appointment was 2.10, however, this must be a daily issue. Finally booking in at 2.30 for his appt I was relieved that the receptionist didn't mention the time - I wouldn't have taken kindly to this! Last time my husband brought him he arrived 10 minutes early and was 'told off' for doing so - to which he replied that he managed to get a parking space straight away! You can't win. Then we had to wait until 3.15 to be seen, at which point the doctor spoke poor English and struggled to understand me or why I was bringing my son in. My son had been an inpatient and this was an outpatient appt to check he was now okay - which he is. It was difficult to explain the situation, but he checked my son over and said he'd discharge him. What a waste of nearly 1½ hours for a 2 minute appointment. To save us time and you money, perhaps as parents we could be advised to take him either to his GP or back to the ward if his condition deteriorated rather than having us take up clinic time and space? I'm afraid that I left Leighton that day wishing I hadn't taken him, with the stress of the parking and taking him out of school to attend. Not one of the best Leighton experiences I've had I'm afraid.