"broken ankle. visit to a&e..virgin care! and..."
About: Croydon University Hospital Croydon University Hospital Thornton Heath CR7 7YE
went to a&e sunday afternoon ....was seen in 10 mins by virgin care. couldnt believe it! i thought it would be 4 hours. was x rayed and plastered and out within 3 hours...amazing. the staff were really friendly and nice to me... i thought it was bad news that virgin had taken over...but it was a good experience. then the fracture clinic...this was a bit different. the nurses and most staff were good...but some doctors/surgeons not so. one surgeon almost immeadiatly sent me home "see you in 6 weeks"...until i told them ..."i think they said i may need surgery and a permanent cast"...so he sent me to x ray and then changed his mind to "we need to operate"!? this didnt give me much confidence! i tried to ask if i definately needed surgery and he got really rude and walked off...so i chased him on my crutches to ask more. he acted as if i was saying he's a liar. i just wanted to be sure especially after he had told me to go home! then i saw a much nicer surgeon who listened very patiently to my concerns and gave me an option to operate or not with a number to bleep him on if i wasnt coming. i didnt go as i didnt feel confident i was doing the correct thing. so i have phoned today to see what i have to do...but no answer...so i left a message.