My 88 year old mother had to visit A & E due to a possible stroke as referred by her doctor. We were seen and assessed within 30 minutes. During the next 6 hours she was given an ECG, full blood tests and a CT scan whilst being kept up to date, fed and watered by some of the most courteous and friendly staff. We expected to wait 2 hours for the result of the scan but was given a positive result in about 1.5 hours. The department was obviously busy and the staff remained calm and friendly whatever was thrown at them. I must say that the people who attended with non emergency matters seemed to annoy me a lot more than the staff that had to deal with them. Well done Queens and thank you.
"A & E really do care"
About: Queen's Hospital (Romford) Queen's Hospital (Romford) Romford RM7 0AG
Posted via nhs.uk
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