"Grandmother in Law"

About: Stepping Hill Hospital

My elderly and fragile grandmother in law was admitted to the x-ray department unable to move freely. Fortunately, she did not have a break but the staff were going to discharge her without any assistance or help. They didnt refer her to A&E or a triage nurse. The fact that she was 76 and could barely move was not something the staff were interested in. I have complained to the hospital but it has been given a token response and the staff supported by the hierarchy.

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Responses

Response from Stepping Hill Hospital

I am sorry to read your comments about your grandmother-in-law's care. Please contact the Patient and Customer Service Department if you would like to discuss the Trust's response to your concerns. The telephone number is 0161 419 5678 and the email is PCS@stockport.nhs.uk. Mr Kieren Done Complaints and Customer Services Team Manager

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