"Fathers Appendix 06/01/2013"
About: University Hospital (Coventry) University Hospital (Coventry) Coventry CV2 2DX
Hi I had to call an ambulance for my father who was in agony due to his appendix bursting... we explained the situation of him not being able to move. My father is a tough old school person who wont sit down when he is in pain. He isn't the sort of person the lay down. we called for an ambulance and were told we weren't going to get an ambulance as it wasn't urgent enough. i felt like i had to plead to get an ambulance and also the person who called have no remorse towards my fathers illness. i had to fight to get an ambulance and when they turned up they were so good in getting dad some pain relief and escorting him to hospital. So when we arrived at Hospital we were told to wait near the triage for a nurse to see us. who came out and with a very remorse decided that dad wasn't serious enough and just escorted him to the normal waiting area. at this point i wanted to tell the nurse what i thought of her but decided i didn't want to delay my father more time at being seen. Just because my father was walking didn't mean he was any less serious that the other people who were bed ridden. I felt a level of racism and i feel that i will never ever say anything good towards the NHS. the service we got was pathetic. After asking the nurse a number of times and knocking their door to no answer i was forced to go in and ask the nurse for pain killers and i felt like i was doing her a favour by asking. after sitting for more than three hours we were called in and met by a great doctor who I didnt catch the name of but after speaking to him and explaining the situation he decided to admit us to the ward and get my father checked out. why did we have to wait for nearly 4 hours to get to this level of service is beyond me. my father was in agony while he was awaiting to be seen. yet i felt no one cared and no one took any idea of what pain he was in. they were all just hanging around trying to complete their forms taking no care in the patient. my father has a local business of Coventry and has been working for over 45 years in Coventry since coming to this country at birth. this is appalling service we received. Once in the ward i have nothing but good things to say about the hospital and the NHS.