"disrespectful doctors"

My 52 year old uncle attended Blackburn hospital on the 1/1/14 he was attcked by a group of 8 lads has he was walking back from the shop getting he's stuff for work the next day..he were kicked about the head stamped on he ran off but they caught him and he was attacked again...we rang the police they advice him to go hospital so we did....the doctor he seen was so disrespectful and unprofessional.. how bad is that I think its disgusting that people with bad attitude work for the NHS..like my uncle just needed that comment he went there for care but instead disrespected by the doctor