"Excellent communication and considerate ..."

About: Warrington Hospital

(as the patient),

What I liked

Excellent communication and considerate care of my feelings. Even when I couldn't be kept up to date with what was happening to me I was constantly attended and made aware of everything when I was capable of processing the information

What could be improved

Speeding up time taken to get a VQ scan - would have meant I would not have had to wait in hospital over the weekend for the scan to be manned. I believe this scanner is only used Mon - Fri 9-5, shamw as that's not the hours pg women get sick, and I was admitted 1pm Friday and couldn't get a scan til 3:30 Mon.

Anything else?

Excellent, Superb - care from the team of doctors, consultants and midwives looking after me. Cannot fault them at all. Think I was lucky though as there were a few who crossed my path who struggled to pass a civil word with me for moaning about what shifts they had etc, but on the whole the team seeing me were fantastic. Thanks for my care.

Story from NHS Choices

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Response from Warrington Hospital

Thank you for your kind comments on our services. We will ensure that these are forwarded on to our staff along with your suggestions on improvements. We are working to provide better access to scans at all times. Your comments really help us to improve our services and let staff know when they are doing a good job.

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