"My son's wonderful treatment in the Orthopaedic ..."

About: Royal Surrey County Hospital

My son is away at school, and broke his arm in football . I was very grateful to the consultant and her team for the wonderful care they gave to him. I live in Gloucester, and when I was told he would need an operation , I set off immediately, knowing that it would take about 3 hours to get there. The team were so kind and obliging and rearranged their schedule so I could get to the Hospital to be with him. The consultant took time to see me personally ,to explain the nature of the injury and what they intended to do etc. This was so much appreciated as a matron from school had been with my son when he was admitted. Thank you so much for all the expert care you gave him and the very efficient follow up appointments , which were weekly, to check on the healing process. His arm is back to normal and he is back playing sport and three musical instruments and earning his music scholarship! The nursing staff were extremely kind and attentive and we couldn't have had a more positive experience. Very many thanks to you all for your magnificent care

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Response from Royal Surrey County Hospital

Thank you for taking the time to share your feedback with us. We are pleased to hear that your son received excellent care at the Royal Surrey. Communication is paramount and we are happy to hear that the consultant explained the nature of the injury and the procedure involved. We will ensure that your kind words get passed on to the department. It is great to hear that your son has made a full recovery. Best wishes, Royal Surrey County Hospital

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