"12 year old in A & E"

About: West Suffolk Hospital

We needed to bring our son to A &E yesterday. We live in South London so have not needed to use this hospital before. From the lady on reception at the entrance, through admission and treatment from a doctor, triage nurse and other colleagues who diagnosed his (thankfully) minor injury, service was second to none. The visit ended with a visit to the shop run by the Friends of the hospital, where again the staff were really friendly and made a real difference to what could have been a difficult afternoon. Thank you very much.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from West Suffolk Hospital

Thank you so much for posting such a positive review. We are very pleased you had such a good experience and that your son's injury is minor. We will ensure that the teams in the Emergency Department and Friends of West Suffolk Hospital shop receive your comments.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story