"Terrible care "

About: Royal Alexandra Hospital / General Surgery

(as the patient),

I was admitted to the hospital with abdominal pain and couldn't eat or drink without throwing up on the first day. I had to wait 7 hours so a cannula could be fitted in my arm as the first one wasn't put in right by a and e then a further 2 hours waiting on a bag of fluids to be prescribed so I was left for 9 hours dehydrated.

I had a stay of 4 days and still not any better my consultant promised me a ultrasound scan and on the Monday morning I was told my blood tests were fine so I was to go home even though I still could not eat or drink without vomiting and was in hell of a lot of pain. I felt the care was a shambles and I don't think I saw one nurse who cracked a smile. terrible care. I will definetly go to the southern general next time if something happens.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear Patient090897

Thank you for taking the time and trouble to provide your feedback. I am sorry that your experiencde was not what you expected but it is difficult to comment without knowing the details of your case. We would encourage you to contact our complaints team (complaints@ggc.scot.nhs.uk) in order to enable us to further investigate. Once again thank you for using the Patient Opinion website and taking the time to provide us with this feedback and opportunity for review.

Kind Regards

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