"Rude comment from nurse at North Middlesex"

About: North Middlesex Hospital / Gastroenterology

(as the patient),

I went to North Middlesex Gastro department. I had an appointment to see the specialist. I gave them my name, and met the nurse who ask me to weight myself. She called me "my love", and I said that I liked that. Her response was to tell me to get lost! I could not believe she was so rude. This was witnessed by another member of staff.

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Response from Maxine Malpass, Communications Officer, North Middlesex University Hospital NHS Trust

Thank you for your comment I will certainly investigate and apologise for any rudeness by my staff. I am the manager of hte service and am happy to discuss this with you further if you wish jonathangardner@nhs.net.

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