"Ridiculous! 15 Minute procedure, appt time 4-5..."
About: Queen Elizabeth Hospital (Greater London) Queen Elizabeth Hospital (Greater London) Greater London SE18 4QH
Gastroscopy - no medication, food or drink overnight before going for a procedure that takes 15 minutes - after being booked in I was left waiting in a corridor by the men's changing room without anything (bag, phone etc) for almost 3 hours with no indication of when the procedure was going to take place. Other patients were coming in after me and having their procedure done and I was still waiting. When I asked why it takes 3-4hrs (what it said on my paperwork), I ws then told it could be 4 to 5 hours, thoroughly disgusted that a 15 minute procedure could take 4-5 hours and in great discomfort from the lack of medication I eventually left untreated and thoroughly angry ..... Do they think I have nothing else to do and don't mind losing pay to sit around because they cannot get their act together. I am now having the procedure done at Lewisham Hospital and from the first consultation they seem to know what they are doing.