"Memory Assessment Clinic"

About: Lancashire Care NHS Foundation Trust / Memory assessment service

(as a staff member posting for a patient/service user),

Long time before scan results were available. Spoke to a different person every time I called and was told someone would call me but didn't always.

I was told slowness of scan results was 'political' and have issues - obviously not resolved.

However after speaking to Linda Dickens - who was really lovely, helpful and understanding, I was offered an appointment for today.

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Response from Lancashire Care NHS Foundation Trust

Many thanks for your posting. We have made sure this has been passed onto all the staff involved with the service who will be delighted to read what you have said.

Best wishes,

Steven Edwards

Quality Improvement and Experience Lead

Lancashire Care NHS Foundation Trust

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