""Losing a patient""
About: University Hospital Lewisham University Hospital Lewisham London SE13 6LH
I recently went to Lewisham Hospital to visit a friend who I was told was in Cedar Ward. I asked two nurses of her whereabouts - one had not heard of her and the other said "she was here on Wednesday but I've been off since then". and "perhaps she's been discharged or moved". A phone call was made, during which I was asked the patient's date of birth (which I didn't know) and, later, her address which I knew apart from the door number. Eventually I was told she had been moved to Juniper Ward. My question is: how can a ward "lose" a patient? Surely either a written or an electronic record is kept of patients arriving, moving or being discharged?