"poor experience"

About: Wexham Park Hospital

The hospital is fine but recently I went to hospital in oxford and what a difference. Staff was ovee there nice polite and very helpful in every aspect. Unlike at wexham where mostly staff behaves like they do us a favour by sitting there, mainly reception staff is like that. They should change attitude. After their duty is to serve the patients not the otheir way round. Another aspect some of the doctors and midwifes try to cover their backsides. My friend had a baby 2 years ego and becous of them she is stiil suffering. Now si is expecting second child and thankfully she found another dr to look after her and advised her what she can do acording the law. So maybe not all is lost for wexham hospital.

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Responses

Response from Wexham Park Hospital

Thank you for taking the time to leave feedback regarding your experience at Wexham Park Hospital. I am sorry that you have concerns over the attitude of some of the staff. We will be launching a customer care programme this year across the Trust with the aim to reduce the experience you describe. If you friend would like to discuss any concerns regarding her maternity care with us then please ask her to contact the Patient Advice and Liaison Service on 01753 633365 Kind Regards Claire Marshall Associate Director of Patient Experience and Public Involvement

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