About: Warrington Hospital Warrington Hospital Warrington WA5 1QG
Posted by Very Poor service on surgery ward (as ),
What I liked
What could be improved
Significant lack of communication and progress in the treatment of the patient I was visiting. She was admitted to ward A4 with significant stomach pains. This was last Friday, it then took until yesterday (thursday) to undergo scans to even start to invesiagte the causes - effectively tieing up a hospial bed for a week. In the mean time the nurses and doctors provided little or no information and treated her as a burned. On serveral occsaions she was reduced to tears causes by the lack of consideration. In the end she discharged herself although still in pain and with only partial diagnose. I can not believe the lack of communication and care shown.
If she had been reviewed sooner it would have freed up bed space - this is poor management and shows a lack of management control.