"A & E and RATU"

About: North Tyneside General Hospital

An unscheduled emergency visit to these two Units has left me with a profound sense of respect and hope for an NHS with staff like the good people who dealt with me during my time there. Such professionalism and excellent care from all involved and so much kindness too. My heartfelt thanks you to all staff who may remember me. Wally Brown

Story from NHS Choices

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Response from North Tyneside General Hospital

Dear Wally, What a lovely warm message of thanks for the A&E team in North Tyneside - thank you so much for taking the time to write it. I am sure the team will remember you, and I know they will be delighted to hear just how grateful you feel for their kind and professional care. I will be sure to pass your note on. Your observations of a caring and high quality service is exactly what we strive to achieve every day - we feel it is what all our patients deserve. With all best wishes for your continued health, Annie

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