"A and E staff are very biased"

About: Queen Elizabeth The Queen Mother Hospital

After being brought in it was obvious by the way I was being spoken to and treated by the staff that they are very opinionated. I self inflicted my condition. The nurse refused to take away the sick bowls and she tried to put a cannula in the wrong arm after I told her the exact vein she should be using, 3 times she tried in different areas in the wrong arm which left me black and blue.She refused to talk to me at all and kept giving dirty looks. The doctor shook my bed to wake me up after a few hours, in my mind just calling my name would have sufficed instead of treating me like an animal. Another nurse took it upon herself to threaten me with social services because I raised my voice once to my 12yr old son. She neither understood my situation or tried to understand, what gives her the right to do that, I would never hurt my children. After being moved to CDU I was treated better. I will be following this further as I felt like a criminal waiting for trial and treated like an animal

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you for providing feedback and I am really sorry about the attitude and behaviour of some of our staff and how this made you feel. Please do email me and I will follow this through on your behalf.

My email address is Julie.pearce1@nhs.net

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