About: Doncaster Royal Infirmary

I found out I was 5 weeks pregnant (9/10 tests came back positive) one week before I started bleeding on the 24th March 2014. I was taken to A&E that day where they did a pregnancy test which came back positive also and told me to go to the EPAU (Early Pregnancy Assessment Unit) on Friday 28th at 10am with a full bladder so they could scan me to see if I had lost the baby or not. When I arrived at the EPAU they asked me to do a water sample for a pregnancy test. It came back negative so they did a blood test to confirm it and asked me to ring them at 4pm later that afternoon which came back negative. I was left to go home in floods of tears knowing I had lost my baby even though they never told me. All they said was ''you're not pregnant now''. I was fuming. Not only was I not helped in the slightest, I was left not knowing whether or not I had lost my baby. I was given no tests to see if I would need any further medical requirements. In conclusion, it was a waste of my time going to the EPAU as all they told was that I was no longer pregnant with no sympathy or any care in the world about how I felt. I would not recommend the EPAU at Doncaster Royal Infirmary to anybody.

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Response from Doncaster Royal Infirmary

We are sorry to hear that your experience at our hospital did not meet your expectations and would like to reassure you that we will look into the matters raised. To help us with our investigations we would welcome you taking the time to contact our Patient Advice and Liaison Service (PALS), where we can discuss these matters with you in confidence and gather the extra information that will help us speed up our enquiries. PALS can be contacted by phone or email on: Tel: 01302 553140 Freephone: 0800 028 8059 Minicom (Text Talk): 01302 553140 Email: pals.dbh@dbh.nhs.uk Thank you.

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