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fantastic care on ward 18

Story from nhs.uk

"fantastic care on ward 18"

About: Leighton Hospital

I was admitted on to ward 18 due to a problem with my blood sugars when I first arrived the ward looked old and worn I wandered what I had come in to. I was unsure about my stay I have had bad experiences on other wards and I wasnt very nice to staff which I appologise for. My faith in the NHS has been restored thanks to the staff on ward 18 I give them 11/10 not once did I have to wait for my bell to be answered they were prompt and polite. A special thankyou to the nurse and the little bubbly care assistant no matter how busy you were you talked to us all and made my stay a pleasure . Thankyou ward 18

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Responses

Response from Leighton Hospital 10 years ago
Leighton Hospital

Submitted on 09/04/2014 at 12:12
Published on nhs.uk on 10/04/2014 at 04:00

Thank you for your kind comments, as Matron within the emergency care division it is always nice to receive such positive feedback about our staff and the care that you received during your stay. I am glad that your faith has been restored about our services. Both the nursing and medical staff endeavour to ensure a high standard of patient care and it is important to us that our patients have confidence in the service they receive. I will ensure that your compliments are passed on to the staff’. Laura Egerton, Matron

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