"short stay in march2014"

About: The Princess Royal Hospital (Telford)

the length of my stay was short 24.03.14 to 27.03.14 but the treatment both in A & E and ward 12 was excellent. I was treated with respect and dignity by all members of staff. I was consulted about treatment. I apologise if I was not the easiest of patient I was very confused at times. george GROOM

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Responses

Response from The Princess Royal Hospital

Dear George and Patricia I am so pleased to hear that you were treated with respect and dignity, and involved in decisions about your care, when you were treated by the A&E department and on Ward 12 at the Princess Royal Hospital. Thank you so much for taking the time to share your feedback, which I will ensure is shared with the teams on both Ward 12 and the A&E department. It means so much to receive positive feedback about care from patients and their relatives as this really reinforces the reasons we come to work in the NHS. Thanks again for taking the trouble to share this with us. Adrian Osborne Communications Director The Shrewsbury and Telford Hospital NHS Trust

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