"A&E , G4 & Orthopaedics"

About: Royal Bolton Hospital / Accident and emergency Royal Bolton Hospital / Trauma and orthopaedics

(as the patient),

In Feb 2014 I had an accident and fractured my T9 vertabrae.

I was taken to A&E and subsequently G4 and then orthopaedic outpatients. I have nothing but praise for all staff in each department. I was treated with dignity and empathy at all times and felt very well looked after.

This statement has more clarity as I am a senior nurse from a trust that is nationally recognised as an excellent trust and therefore, I was quite critical and expected high standards. I was not disappointed.

We as a nation are all too quick to complain and rarely give praise where praise is due however, I can't praise RBH enough. I hope this doesn't sound patronising as this is not my intention at all. Well done!

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Responses

Response from Heather Edwards, Head of Communications, Bolton NHS Foundation Trust

Observations from staff from other trusts are welcome as they can look at our services with a fresh pair of eyes.

So it is is good news that as a patient and a professional you were impressed with our hospital. Thank you for posting this.

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Response from Royal Bolton Hospital

Thank you for taking the time to post your comments. I'm really pleased we were able to meet your high standards! I'm sure you know it's always nice for staff to receive good feedback so I will pass it on.

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