"Nightmare op"

About: Cheltenham General Hospital

Poor organisation nil by mouth from midnight operated on at 4pm after being bumped to the end of another surgeons list, had knee operation and was discharged without crutches or physio exercises.the staff in general were fantastic, just feel let down by the lack of organisation.

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Responses

Response from Cheltenham General Hospital

Dear Marv, Thank you for taking the time to get in touch with us to share this feedback. We're sorry to hear the concerns you've raised and would like to look into these in more detail. Would you be happy to speak to our PALS department so they can find out more information? You can call them on 0800 019 3282 or email pals.gloucestershirehospitals@glos.nhs.uk Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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