TRAQS called me and wanted me to provide personal data to prove who I was. I understand why, but it goes against all good data security principles to do this when you don’t know for sure who is calling you.
I called TRAQS right back and wasn’t allowed to speak to the same person. Person I spoke to spoke to fast, was impatient, didn’t want to spend time discussion my concerns.
I don’t have an appointment yet and wasn’t able to have a sensible, useful conversation about getting one.
Really not sure what value TRAQS add. I would rather speak to someone with enough knowledge about my needs/condition etc.
Frustrated my time was wasted.
"Frustrated my time was wasted"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Glacier623 (as ),
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