"It was good that we had a choice of hospitals and times"

About: Telford referral and quality service (TRAQS)

(as a service user),

It was exactly 2 weeks when we got contacted about an appointment to see consultant from the doctors.

It was good that we had a choice of hospitals and times.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for posting such a positive comment regarding your recent referral.

TRAQS aims to ensure that your referral is dealt with promptly and to give patient's a choice of location, date and time that is convenient to them.This ensures that treatment can take place without any unnecessary delay.

I am pleased that the service provided by TRAQS on this occasion met with your approval.

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