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"Rude receptionist"

About: Burnley General Hospital

Arrived at burnley general, welcomed by a rude rude woman. Advice would be to sort out her attitude problem! Sarcasm is not a nice trait and her attitude wads appalling. Hospital very clean, luckily not overly long waiting. Doctor very thorough

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Responses

Response from Burnley General Hospital 9 years ago
Burnley General Hospital
Submitted on 30/06/2014 at 11:15
Published on nhs.uk on 01/07/2014 at 04:01


Thank you for sharing your feedback with us. We are very sorry that your recent experience with us wasn't what you expected, we always strive to deliver safe, personal & effective care. If you would like to discuss your concerns with us further please contact our Customer Relations team on 01254 733700 or complaints@elht.nhs.uk who can advise you of your options in raising these concerns.

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