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Pleased with the efficiency of my care

Posted By Teresa green

"Pleased with the efficiency of my care"

About: East Anglia Norfolk & Norwich University Hospital / Respiratory medicine

(as the patient),

I went to the asthma clinic yesterday, the doctor rang in the evening to ask me to go for a chest X-ray, sent the request electronically through to NNUH and today I went and was seen and Xrayed within 10 minutes, less than 24 hours since my appointment yesterday. Well done Hethersett surgery and NNUH for fantastic effeciency and excellent patient care, and all with a smile.

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Responses

Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 10 years ago
Janice Bradfield
Senior Communications and Membership Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust

Submitted on 04/04/2014 at 12:40
Published on Care Opinion at 14:25

We are pleased to hear the service was swift and delivered with a smile.

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Response from Norfolk & Norwich University Hospital 9 years ago
Norfolk & Norwich University Hospital

Submitted on 08/09/2014 at 11:27
Published on nhs.uk on 09/09/2014 at 04:00

We are pleased to hear that you were seen so promptly in the x-ray clinic and that the staff provided excellent patient care.

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