"Eight week wait from seeing my GP"

About: Telford referral and quality service (TRAQS)

(as a service user),

Long term condition – 5 year series and yet no identified cause for problem.

Seen knee surgeon, back surgeon. Had several tests including MRI scan. Private MRI scan on behalf of health services – Oswestry couldn’t access image – needed two appointments.

Now been referred to neurology. Took a cancellation – about 8 week wait from seeing GP. Maybe will get some results this time!

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Response from Jennie Moore, TRAQS Patient Advisor, RAQS, Telford and Wrekin CCG

Dear 'Cadet634'

Thank you for taking the time to leave your feedback, it is much appreciated. As all feedback is anonymous I cannot look into the history of your referral process. However, if you want further details please contact TRAQS on 01952 580441.

I am pleased to hear that you have received a cancellation appointment and hope that you are seen quickly for your referral.

Thank you again for taking the time to reply

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