"A very satisfied patient"

About: Royal Lancaster Infirmary

I've recently had two emergency admissions each leading to 3-4 day stays, followed by a 24hr visit for gallbladder removal. On all occasions I was cared for by pleasant, skilled and hardworking staff. My surgeon explained what was happening extremely clearly, did what turned out to be a tricky operation very successfully, and saw me personally at the follow up. I can't fault that! My only criticism is that one of my visits could have been avoided and the whole prices speeded up if there'd been a second MRI scanner available. That's a management problem, not a clinical one.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Lancaster Infirmary

We're glad you had a good experience with us would thank you for posting the comment, which we will ensure we pass onto the staff concerned.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story