"Sons accident"

About: City Hospital (Birmingham)

My son had the misfortune to be hit by a taxi in Birmingham (illegal manouvre. ) He hurt his clavical ( broke in four places). Upon getting to the hospital he was left in a corridor half naked, dismissed as non urgent as three staff that dealt with him didn't even know he was in a road traffic accident, one staff member told him to get out of the wheelchair he was in, until he mentioned he was in a road accident. at no time was he xrayed scanned etc until he mentioned this dispaite having cuts to hit head. I understand the pressure of an A & e ward however my son was still in shock and was ignored and given no blanket to cover up with , no drink, no care and attention. The nurse gave him a sling on the way out and even that was fitted incorrectly across his collar bone. Disgraceful

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Responses

Response from City Hospital

I was sorry to hear about your son's experience in our A&E department and hope he is recovering well. If you get in touch with your details, we can investigate how we prevent that kind of mistake in future. Toby Lewis, Chief Executive

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