"my first baby"

About: Bedford Hospital South Wing

My daughter was born on the in october 2013 in Bedford hospital.delivery suit n the midwives were absolutely amazing,they made feel really important, 1 of the Midwife didn't even go home till i had my baby n i was in labour for more then 15 hours, i had a horrible labour n had forceps.after i had my baby i was moved to the ward at 12 am n my husband went home,the staff didnt help at all were rude 2me when i asked 4 help.i couldn't get out of the bed i asked a nurse to hold my hand n she said no because i might hurt her back later on my baby was crying n i was in a lot of pain so i called 4 help n the nurse was so rude she said thats your baby shes your responsibility we cant be here all night looking after your baby after that i didnt ask for any help,i was there for 3 nights then my baby was moved 2 the neonatal word for having low sodiumn i stayed there 4 a week. I feel disappointed n scared 2 have baby ther again. If they the staff dont want to do their job properly then shouldnt be working there.

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Response from Bedford Hospital South Wing

Hello Ahmed, Thank you for taking the time to let us know about your experience at Bedford Hospital in October. I am sorry to read that your time here was not satisfactory. As a Trust we would be extremely keen to speak to you about your experience and discuss what happened. As I am sure you would not wish to post your personal details on a public forum such as this I would encourage you to get in touch directly with our Patient Advice and Liaison Service team (PALS) as detailed on our website at http://www.bedfordhospital.nhs.uk/patients/pals-and-complaints You can contact PALS via email to PALS@bedfordhospital.nhs.uk, by calling the team on 01234 795814, or by writing to: PALS Bedford Hospital NHS Trust Bedford MK42 9DJ Thank you once again for sharing your experience at Bedford Hospital on NHS Choices. Ben Raza Senior Communications Officer Bedford Hospital NHS Trust ben.raza@bedfordhospital.nhs.uk

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