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The care and attention I received was amazing

Posted By J Crawley

"The care and attention I received was amazing"

About: East Surrey Hospital / Gynaecology

(as the patient),

I had a planned Laparotomy on the in early March for a huge ovarian cyst removal at New East Surrey Hospital and I have nothing but praise for all the medical staff on Brockham Ward.

The care and attention I received was amazing. The staff are dedicated, professional and even though they are very busy, always make time for a smile and a chat.

I received excellent care from Miss Jermy and her team and the nurses on the ward couldn't have done more to help me, ensuring I was comfortable at all times.. The nursing staff and doctors took the time to ensure I was well enough to physically cope at home, before discharging me 7 days later.

I am now recovering well at home thank you.

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Responses

Response from Bill Kilvington, Assistant Director for Women and Children's, Surrey and Sussex Healthcare NHS Trust 10 years ago
Bill Kilvington
Assistant Director for Women and Children's,
Surrey and Sussex Healthcare NHS Trust

Submitted on 28/03/2014 at 09:41
Published on Care Opinion at 10:11

Dear J Crawley

Thank you for taking the time to post this message, it is always appreciated when a patient tells us their experience and just as important to know when things went well as it is to know when we could have done better.

I will ensure Miss Jermy and the nursing team receive your kind comments and I wish you a speedy recovery

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by J Crawley (the patient)

Thank you my operation was on the 3rd March and I could not have been in better hands:)

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