"Taken 6 hours just to recommended an eye drops"
About: Western Eye Hospital Western Eye Hospital London NW1 5QH
Posted by Anonymous
Was an worst ever NHS experience had with this centre.As I visited with my 4months baby just to show my red eyes infection as my local GP recommended to visit there but unfortunately had an bad experienced as my baby were keep cried and upset but no one responded to call me earlier, even-though I did request to the receptionist. she was so kind to went inside the doctor room couple of time for us, but nothing happen. after 2 hours of waiting, nurse call to see her then after 1 minutes examine my eyes, she did request me to wait for her call again then, after 4 hours Dr seen me and just recommended to use eyes drops. the Dr and the nurse was so cooperative, but I have a question that if it was just altogether only for 2-3 minutes check up why the shouldn't recommend earlier why I have to wait another 4 hours .I am blaming on poorest management as they doesn't want to give a great experience to visit them again either recommend to someone else . Please take a serious notice for this