"Over-rated"

About: Great Ormond Street Hospital Central London Site

Really slow . Very disappointed. I thought my son would be in safe hands but they are really not that different from other hospitals in the sense where u ask a question and the answer in medical long termed words which equal to..." I don't know" in English. As a new parent- I panicked when I received the call for my baby who was 7 days old. I was assured that I would get 24 hour support - but every time I have tried to call to speak to the team dealing with him---- I get no response. None. And that's not even exaggerated. I could not believe it myself. Really annoyed actually. So I deal with my son myself.

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Responses

Response from Great Ormond Street Hospital Central London Site

Thank you for your feedback about a lack of diagnosis and lack of support. We would like to help you with your concerns about the treatment at Great Ormond Street Hospital. Please contact the Patient advice and Liaison Service (Pals) on 02078297862 or pals@gosh.nhs.uk

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