"The wait was long"

About: Telford referral and quality service (TRAQS)

(as a service user),

The wait was long. Why does it need to be like this? I am expected.

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for writing to TRAQS.

From your comments it is not clear where the delay in your appointment occurred, I assume you are referring to the hospital waiting time on your appointment date. If this is the case please may I direct you the Patient Advice Liaison Officer (PALS). They will be able to take your comments further on behalf of the individual hospital concerned.

PALS PRH - 01952 282888 (Princess Royal Hospital)

PALS RSH - 01743 261691  (Royal Shrewsbury Hospital)

Thank you again for taking the time to respond.

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