TRAQS telephoned me to arrange an appointment, they gave me options and sorted this out quickly and efficiently. I subsequently had a question and telephoned them again, the young man I spoke to was thorough in his answer and reassured me. I received a letter of clarification in the same week.
At the appointment I was dealt with quickly, the nurse and consultant I saw at Donnington Cardiology were very thorough. I appreciated the opportunity to ask questions and did not feel rushed. They carried out the investigative tests on site and will now follow-up at a later date with the results.
Overall so far a very positive experience. Thank you NHS.
"The young man I spoke to was thorough in his answer and reassured me"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Gold773 (as ),
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