"The young man I spoke to was thorough in his answer and reassured me"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Gold773 (as ),
TRAQS telephoned me to arrange an appointment, they gave me options and sorted this out quickly and efficiently. I subsequently had a question and telephoned them again, the young man I spoke to was thorough in his answer and reassured me. I received a letter of clarification in the same week.
At the appointment I was dealt with quickly, the nurse and consultant I saw at Donnington Cardiology were very thorough. I appreciated the opportunity to ask questions and did not feel rushed. They carried out the investigative tests on site and will now follow-up at a later date with the results.
Overall so far a very positive experience. Thank you NHS.