"Results delay"

I was called and told that i needed to go to have some further tests done on a abnormal smear, when i was took in i was told that i had level 4 high grade cancerous cells on my cervix, this was very scary. I was took straight in to have them removed. I was obviously took back by the urgency for this but was very impressed in the haste that this was done in. I left the hospital within 30 mins feeling very scared and anxious as the area was a lot bigger than they originally thought. I was told it would be upto 4 weeks for the results, the last 4 weeks have been horrible, obviously still tender and bleeding, and awaiting my results i feel my life has been on hold. It is now over 4 weeks and i still havent recieved a call/letter. I called the department and was told that due to staffing issues they is a back log. So i am still non the wiser and feel my life is sitting in someones in tray. The initial service was fantastic, very quick and lovely staff, now i feel im being held dangling not knowing whether this is serious or not, not fair! Wish id gone private...