"Very pleased with my emergency dental service"

About: Oak House Dental Care

(as a staff member posting for a patient/service user),

The clinician is very kind and quietly spoken, and diagnosed my problem very quickly. He explained the options available to me and carried out the procedure very calmly, ensuring that I remained comfortable throughout.

Once finished, he answered my questions and explained possible future eventualities. Such a nice, kind and competent man. The lady assistant was also very calming and friendly, assisting the dentist efficiently in a relaxed way. Many thanks

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Response from Lancashire Care NHS Foundation Trust

Thank you for taking the time to tell us about the care and treatment you received whilst attending the emergency dental service in Accrington. I will ensure that the Dentist Dr. Tim Holt and the Dental Nurse Louise Broughton are made aware of your feedback and appreciation.

Ceri Mansell

Dental Service Integration Manager

Lancashire Care NHS Foundation Trust

Updates, changes and questions related to this story