"Breast Check"

About: Hereford County Hospital

Approx a month ago I felt a breast lump & my husband also noticed. After two weeks I went to Asda walk in GP & asked if I could see a nurse. Just thought I would get a nurse to check it. After waiting some time a GP got me in & she checked my breast & found it straight away, she said I should not leave it two weeks and should come straight away. She ref me to Hereford County Hospital for a breast Check. On the 17th March I attended my appointmentst the Charles Renton Clinic, it was with a female consultant, I was made to feel I was wasting her time & told next time leave it a month before getting it checked. When I explained the GP felt it straight away I had a comment from her saying GP's no nothing!! This lady was very rude and should not be in her position. I worried for several weeks and was made to feel I never want to go back if I ever get another lump, that's a dangerous situation to be in and make people feel like. You would think it would be pleasing to give a lady the clear. Breast Cancer runs in my family so naturally I check & get worried if there is something.

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Responses

Response from Hereford County Hospital

On behalf of the Wye Valley NHS Trust thank you for your comments with reference to the Breast Clinic. In order for us to look into your concerns please can you contact the Patient Experience Team on 01432 372986. Patient Experience Team

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