"Cancelled foot operation"

About: Hinckley and District Hospital

I was told on 8th January 2014 I needed a foot operation. I was given a date of19th Feb, which I declined as I would he in crutches for my birthday. I was given a date of 2nd April back in February. I have received a letter today(22nd March) to cancel the operation and a new date of 30th April. This now means I will be off crutches a few days before my holiday and my foot will be swollen and I will have difficulty in walking. A previous operation with the same consultant was cancelled in August at the George Eliot and was rescheduled. I then had an infection which delayed recovery by 4 weeks. If I have another infection this time I won't be able to go on holiday. The reason given for the cancellation was "due to unforeseen circumstances" As far as I am aware Hinckley Hospital only deal with day cases and therefore an emergency is highly unlikely to have occurred at this point in time!!

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Response from Lisa Hallam, Patient Support Officer, Derbyshire Community Health Services NHS Foundation Trust

Thank you for telling us about your experience of using our services. I am sorry to hear that your operation date has been changed and I hope that the operation goes ahead on the new date and you make a quick recovery.

If you want to contact us we can make some more enquiries about the reason for the cancellation. You can do this by ringing us on 01773 525119 or by e-mail to PET@dchs.nhs.uk

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