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"Waiting time !!!"

About: Clifton Park Hospital

On Tuesday 18th March 2014, I had an operation on my shoulder, (Arthroscopic sub-acromial decompression) . I was to attend the hospital for 7:00 am, after having nil to eat from midnight Monday, actually the last thing I had to eat was at 6:30pm on Monday evening. I was informed by staff, after settling in my room, that I would probably be going for my operation, mid to late afternoon. So by approx 2pm, I had had nothing to eat or any hot drinks for 20 hours, apart from 2 very small glasses of water. Why was I requested to attend at 7am, when it was known that the operation would not be until mid to late pm. Surely it would have been more feasible to include me in the midday influx of patients, as according to the literature that I was given, prior to the day? After I had recovered from my operation and settled back in my room, I even had to ask for a hot drink and a bite to eat, this was now 6:30pm, just 24 hours after my last meal. I was then served two slices of toast with a cup of tea, very disappointing. I was also very surprised to find that the insertion wounds on my shoulder had not even been stitched, as to took three days to stem the bleeding, any movement, ie the exercises that I have to do, made the wounds bleed, even now, Saturday, they are still weeping. Overall the staff were very caring but circumstances before and after the operation were very vey disappointing.

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