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Review

Story from nhs.uk

"Review"

About: Pilgrim Hospital

I had a 13.30 appointment, 14.40 I had my blood pressure taken, when I asked how long the wait was the nurse said I don't know, didn't offer to find out so I walked out.

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 10 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 25/03/2014 at 21:08
Published on Care Opinion on 26/03/2014 at 09:43

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Dear Anon

Thank you for your feedback and I am sorry that there was a breakdown in communication which led to you walking out. Can I please ask for you to contact our Patient Advice and Liaison Service at Pilgrim Hospital and once they have more details from you regarding your appointment, they will be able to look into the issues and also find out the reason for the delay. PALS can be contacted via email PALS@ulh.nhs.uk or directly on 01205 446243.

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